Selling Without Slides
Sunday, May 11th, 2008It’s a scenario played out in millions of sales meetings every year. The eager salesperson has finally managed to get a meeting with one of his A list target customers. The customer meets him at reception, takes him to a meeting room and opens with “tell me a little about your company”.
Postscript to Debunking the myths of non-verbal communication
Thursday, January 24th, 2008My post on debunking the myths of non-verbal communication has been picked up by a lot of google searches for “percentage non-verbal communication”, “what % of communication is non-verbal” and the like.
Debunking the myths of non-verbal communication
Wednesday, January 9th, 200893% of communication is non-verbal. Everyone knows that.
I’ve lost track of the number of times I’ve heard this in sales training sessions or read it in books, articles and blogs. Sometimes the stats are qualified further, for example:
